Terms and Conditions

Terms and Conditions

These terms and conditions are effective from 5 February 2018.

Definitions:

Service provider or user —  Company or person that provides services, rents tools, equipment, space etc. and uses the Schedule-Me service to accept and treat bookings online.

Client or service buyer —  Clients can be anyone that books a service online with a service provider using the Schedule-Me appointment and scheduling service.

If you use the Schedule-Me appointment service or connected sites, you agree to that you will not:

Acceptable use policy and abuse

Schedule-Me is a cloud service for service performers, and others that need to accept bookings for appointments and to sell related services. As such the Schedule-Me service is ONLY intended for such usage and other unrelated usage is forbidden.

Schedule-Me service should NOT be used for:

The Schedule-Me booking service should NOT be used:

Service providers should treat all client data with respect and appropriate privacy.

Please report to us problems, policy violations and offensive content. Schedule-Me wants to ensure that images, videos and information used does not infringe the copyright, trademark, or other intellectual property rights of third parties. Please notify our support with the name of associated page if you are the owner of copyright material used on our sites. We will take necessary action if necessary.

We reserve the right to cancel unconfirmed accounts or accounts that have been inactive for more than 8 weeks with no login from account owner. Free account users need to renew their free subscription every month to keep the account active and avoid deletion. We also reserve rights to modify or discontinue sites, services, plugins or tools by us or third parties.

We reserve the rights to limit, suspend, or terminate our service and user accounts, prohibit access to any content, sites, services, or tools. We also reserve rights to remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the spirit of our policies.

We reserve the rights in the case of high volume of bookings to suspend the relevant service momentarily to try to equalize the server load. This can result in some of your users getting a message to try to book again in a few minutes. High load can be considered 50-100 people trying to process a booking with you in same 60 seconds.

We take no responsibility on the functioning of our booking widgets when inserted on external sites or in other external solutions. We cannot control if it will work or if it will stop working even if it was working before.

Client purchase protection

Schedule-Me does not offer any purchase guarantees concerning client's payments for appointment bookings or service purchases or other product purchases from service providers. Schedule-Me offers service providers a way to sell their services, and buyers, clients, patients a method to book these services. Service providers can use our tools to offer their clients to pay for services online. Buyers and service providers share the responsibility for making sure purchases and service orders facilitated by Schedule-Me are in good spirit, rewarding and hassle-free.

We encourage buyers to work with sellers before opening a complaint with ScheduleMe. We take no responsibility for wrongful service orders, services provided by service providers or services not provided by service providers even if they were purchased.

It is strongly noted that buyers inform themselves about the service provider before booking with them and paying online and for the service providers to make sure buyers are for real.

Fees

Schedule-Me offers a free subscription plan of the service. If a service provider upgrades the service level from the free subscription plan provided by ScheduleMe, relevant fee schedule will apply. You can find the pricing table on our main site and further details inside the admin interface of the Schedule-Me service. You will be informed of fees before upgrading services to paid services. Educational institutions may register many entities in free version and have all service free. Commercial companies that register more than one entity within the same company in Free version must pay fees according to basic subscription plan or higher per each registered service.

All purchases made in the system are final, and are not refunded.

When free plan is upgraded to paid plan, it is no longer possible to downgrade it back to free system. Users can still upgrade or downgrade between paid subscriptions.

Content and Data

When you upload and register content into our service, you grant us a nonexclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to publish this content on your booking website at ScheduleMe, on Schedule-Me site and on other partner sites such as but not limited to; our directories, other directories and Facebook sites and pages where clients can make bookings with you. Inside the Schedule-Me service, you can select to only publish your information on Schedule-Me booking websites and widgets by turning off the directory publishing.

Distribution of this content on directories, partner sites and Facebook sites and pages is for increased visibility so clients can book directly with you from these places.

Account, Password and Security

Login credentials (company login, user login and password) are sent to user’s email address after completing registration process. You should change your password in admin interface of Schedule-Me service in My Profile section. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

Schedule-Me cannot and will not be liable for any loss or damage arising from your failure to comply with this policy.

Limitation of Liability

Schedule-Me is not responsible for yours or other users' content, actions, or in-actions. You acknowledge that our sites are venues to allow anyone to offer their services and for others to make reservations. We are not involved in the actual transaction between buyers and sellers (service providers). While we may help facilitate the resolution of disputes we have no control over and do not guarantee the quality, safety, or legality of advertised services, the truth or accuracy of user's content or listings, the ability of sellers to provide services, the ability of buyers to pay for services.

We cannot guarantee continuous or secure access to our sites, services, or tools, and operation of our sites, services, or tools may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our sites, services, and tools.

Schedule-Me may offer you to work with external partners that offer services that can enhance or help you with your business. If you choose to work with Schedule-Me partners, please be informed of their own terms and conditions and privacy policies. Schedule-Me takes no responsibility of any incidents that may happen in their systems that may lead to data leak or content distribution. Schedule-Me is also not responsible if they stop providing their services, or if their service goes down or has any security breach.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of (a) the total fees you paid to us in the 12 months prior to the action giving rise to the liability, or (b) US$120.

Support access

In case service providers contact support or buy set-up assistance package, they grant access for support agents to their admin interface in Schedule-Me service.

Users are responsible to take care to have SMS (text message) credits on their account as they are used to help authorized persons to get a verification code to their phones to be able to login.

Indemnity

If you as a service provider have a dispute with one or more clients, or if you as a client have dispute with one or more service providers you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Access and Interference

Information on the sites is updated on a real-time basis and is proprietary and/or is licensed to Schedule-Me by our users or third parties.

You agree that you will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; interfere or attempt to interfere with the proper working of the sites, services, or tools, or any activities conducted on or with the sites, services, or tools.

No relationship

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.

Privacy Policy

For a separate description of our privacy policy, see the Schedule-Me Privacy Policy.

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What we collect

We keep in our common database the following information:

Each service provider is allocated his own database when he registers with us. In this database we collect:

This data belongs only to you and your clients and we do not use this for any purpose.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

During registration, the client gets a common login which enables him/her easy booking at yours and any other provider's services, but this data is not available to anyone else unless the client also books an appointment with another user. Only data related to registration information then becomes available for the other user but not any information concerning your client's appointments with you. If a client books a service via Facebook, information related to the appointment may display on his profile depending on his Facebook privacy settings. If a client gives you feedback using Facebook, this may display on the client's Facebook profile.

If you decide to quit using Schedule-Me.net, your data will be deleted and will not be used by anyone else.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from using the website as it requires cookies to work normally.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal, your clients or company information to third parties unless we have your explicit permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A 20USD fee will be payable. If you would like a copy of the information held on you, please write to This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Indemnity

You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

Changes

These policies may be changed from time to time. Changes take effect when we post them on the ScheduleMe. When using the Schedule-Me sites or services you are subject to any posted policies or rules applicable to services you use through the sites.

About us

Schedule-Me is an enterprise service for appointment booking accessed through web and smart phone apps.

It will enable service providers such as health clinics, spas, gym, etc. to subscribe and offer their services to customer visiting the site.

Customer can book the selected service, staff and venue from a designated service provider based on availability of schedule and will receive email/SMS reminders and pay for the service upon booking online.

You may contact us:

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.